The Office Tech Paradox

Anyone that has worked in an office environment knows that there are one or two people that everyone turns to if they need technology help. You may be one of those people. If you are, you must also know that it is a crap job.

This is one of those situations where the rewards for being smart and helpful are perversely negative. Perhaps someone in the office needed assistance with a function in Word, Excel, Salesforce, etc.and you, being a helpful newb, volunteered the answer. So instead of trying to find the answer by themselves next time, they just ask you from the get go.

And heaven help you if you fix a jam in the printer. From that day forward, every time something goes wrong you are the first call. Even if the damn thing is simply out of paper. FFS, can’t you gits do anything by yourselves?

So as soon as you change jobs or offices, you resolve to be as unhelpful as possible and not let anyone know that you are computer and equipment savvy. For you, that works out well. For office productivity – not so much.

It is kind of a corollary to the Peter Principle. Let’s call it the Rantastic Rudiment. At least in terms of office tech, the more experienced people are, the less helpful they become. In other words, when it come to office tech, you only get help from your least experienced colleagues.